Terms and Conditions

By accessing and using the Luxova website at [www.luxova.in], you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website.

  1. Intellectual Property:

All content, trademarks, logos, images, and other materials on Luxova’s website are the intellectual property of Luxova. You may not reproduce, modify, distribute, or republish any content without our written consent.

  1. Website Usage:

You agree to use the Luxova website for lawful purposes only and in a manner consistent with all applicable laws and regulations. Any unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

  1. Product Information:

While we strive to provide accurate product information, Luxova does not warrant the accuracy, completeness, or reliability of any product descriptions, images, or specifications on the website. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

  1. Privacy Policy:

Your use of the Luxova website is also governed by our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of information as described in the Privacy Policy.

  1. Order Acceptance:

All orders placed through our website are subject to acceptance by Luxova. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in pricing, or fraudulent activity.

  1. Returns and Refunds:
    There is no refund and cancellation once the product delivered
  1. Termination of Access:

Luxova may terminate or suspend your access to the website without notice for any conduct that we, in our sole discretion, believe violates applicable laws or is harmful to other users or third parties.

  1. Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of Delhi High Court. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Delhi

  1. Changes to Terms and Conditions:

Luxova reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will be posted on our website.

  1. Contact Information:

If you have any questions or concerns about these Terms and Conditions, please contact us at contact@luxova.in.

11. Luxova Shipping (Delivery) Policy

At Luxova, we are committed to providing a seamless and delightful shopping experience for our customers. Here’s an overview of our shipping policy:

1. Order Processing:
– Orders are processed within 1-2 business days after payment confirmation.
– You will receive a confirmation email with your order details upon successful processing.

2. Shipping (Delivery) Methods:
– We offer standard delivery and expedited delivery options during checkout.
– Standard delivery typically takes 5-7 business days.
– Expedited delivery delivers within 2-3 business days.

-There is no refund and cancellation once the product delivered.

3. Shipping (Delivery) Costs:
– Shipping costs are calculated at checkout based on the chosen shipping method and delivery destination.

4. Tracking Information:
– Once your order ships, a tracking number will be provided via email.
– You can track your order’s journey to your doorstep.

5. International Shipping:
– We currently offer international shipping to select countries.
– International shipping times and costs vary; details are available during checkout.

6. Order Modifications:
– Please ensure your shipping address is accurate during checkout.
– Contact our customer support immediately for address modifications.

7. Shipping Partners:
– We collaborate with reputable shipping partners to ensure reliable and timely deliveries.

8. Delays and Exceptions:
– Luxova is not responsible for shipping delays due to unforeseen circumstances or issues beyond our control.

9. Shipping Promotions:
– Periodically, Luxova may offer free or discounted shipping promotions. Check our website for current offers.

For any shipping-related inquiries or assistance, feel free to contact our customer support team. Luxova appreciates your trust and is dedicated to delivering your premium skincare products with care and efficiency.

Blessed with high quality natural herbs directly from the mother earth!

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